Showing posts with label Bukit Bintang. Show all posts
Showing posts with label Bukit Bintang. Show all posts

Friday, October 10, 2014

Hello Again, KL! - KLIA2, Wolo Hotel and "The Gathering"


It's probably the longest time I've been away from KL in the last 7 years. Nine months. My May 2014 trip didn't require transit in the Malaysian city. Unexpectedly, they've dismantled the absolutely functional LCCT, the low cost Malaysian airport that kept winning awards, and replaced it with Kuala Lumpur International Airport's (KLIA) modern twin, KLIA2. Gone are the long, sweaty parades on tarmac just to get to the immigration counter.

KLIA 2 is spread like a dragonfly, with the gorgeous Sky Bridge as the insect's body. Make no mistake, the walk to get stamped in is still lengthy (probably even longer than before) but I didn't mind this. The hallways were gorgeously minimalistic with indoor foliage and cool air wafting around. Everywhere you looked, you could get a view of planes properly docked in their own ports.

The immigration hallway seemed small compared to LCCT's wide expanse, but there were a couple more in the next room, separating Malaysian passport holders from foreign visitors.With hardly any questions asked, I got finger printed again (for my biometrics) then left to claim my baggage. This trip was of course special because I took my family with me. The arrival hall was one big shopping mall more than an airport shop - and, Boy!, there were plenty - 200 shops, I heard. Though not particularly fond of mercantile activities, I was pleased to check out this new, welcoming terminal.

I bought some Malaysian Ringgit at the CIMB counter then headed towards the trolley-friendly lifts to take me to the bus terminal, an improved version of the old KLIA's hentian. There's obviously more space here, and booths (metered taxis, prepaid taxis, buses) stood beside each other. No barkers, which was a relief. I bought a ticket (still worth 10 RM) for an Aerobus seat and was told that the bus would leave in 20 minutes. Hmmm. Twenty seems like 20 days. But, lo and behold, my bus left 10 minutes earlier when it got filled to capacity.

The bus ride to KL was, like most rides, relaxing and fast (1 hour). We reached KL Sentral just after rush hour dwindled. This time, I didn't have to walk out of KL Sentral and across Tun Sambanthan Street to get to the monorail station. "Nu Sentral", a new mall now connects KL Sentral to the monorail, improving connectivity and providing more convenience to the commuters. The advantage of progress.


Amidst a flurry of KL'ites and tourists, we escaped from the chaos of our train and out into Bukit Bintang, still a buzz of activity. I was pretty excited to get to my latest hotel find - Wolo Bukit Bintang Hotel, an ultra chic hotel located in the epicenter of Bintang's kilometer zero, and probably the most central hotel in the Golden Triangle.

My room at the 7th floor provides generous view (first photo above) of the intersecting Bukit Bintang road and Jalan Sultan Ismail. The road excavation for the city's new subway train station (which allegedly boasts of 15 new stations) was underway. The huge LED TV just above McDonalds flickered with advertisements. This is KL's Leicester Square. To my right, I could see the KL Tower hovering over other high rises.

Wolo Hotel boasts of a contemporary atmosphere; the mezzanine and second-floor lobby are peppered with modern art pieces. The wall at the front desk, for example, has a delectable montage of disposable objects, like plastic cups, spoon, knives and covers, brilliantly turned into high art. They're arranged into worm-like pieces, like an abstract depiction of a singular idea. I can't quite figure out what it's supposed to be, to be honest. But isn't that how art intrigues the mind?

There's a life-sized origami of a horse beside the elevators framed by a blinding parade of figures. Floors are decked with round lights that change colors. Meanwhile, flickering strobe lights move around while electronic music plays overtime.

There's the statue of a one-eyed child reading a book; his LED eye is transfixed on an empty page of a book. From all these, I realized that this was an exquisitely hip place to be.



Tous Les Jours, an "authentic French bakery", occupies the ground floor of Wolo. This is also where breakfast is served.

Wolo's hotel lobby.

Lot 10 shopping mall is just across the street.

Check in was fast, but my reservation for a bigger 22 square-meter room didn't come through. "We are full, sir," Now you wonder why there is such a thing as reservation. Since I booked with Agoda, it was essentially a paid room - which I did not get because some incompetent twat didn't reserve what's supposed to be "reserved" several weeks in advance. Why reserve when they won't allot the darn room to a paying guest?

So I ended up with a smaller 18 square-meter room. What's the big deal, right? Well, there's this room fee difference, minimal, but nonetheless, one is more expensive than the other. I pointed this to the front desk girl this. "No sir, it's the same price," argued the girl. I didn't want to argue there but I checked! And even if you check Agoda's booking right now, any idiot will read the difference. There is a difference - so Miss Counter Girl was either fibbing or she was this bumbling idiot who doesn't know what she's talking about.

A mural of plastic cups, spoon, covers and knives on display at the front desk.

Art gallery or hotel lobby?



Japanese-inspired sleeping quarters with mirror walls. This is actually a raised platform surrounding these "taller" beds.


Despite the aforementioned debacle, I settled down and found my room pleasant. The beds are surrounded by a raised platform, giving the impression that they're mattresses lying down the floor, as though I'm in a Japanese abode. What looked like cabinet doors slid sideways and opened into a bathroom. How cool was that? The bathroom has two partitions; one for the toilet and the other for the shower which is situated beside a glass wall covered with blinds. If you've a nudist streak, you can raise the blinds to reveal a view of the busy streets below.


Later that night, I caught a screening of a Malaysian Chinese film: Bingo Chang's "The Gathering", a romantic reunion flick buoyed by immensely charming actors (particularly Jack Tan aka Chen Zeyao), employing the backdrop of Taiping's rustic charm. I've heard of Taiping before, but it's probably never been gorgeously captured on film until now. Taiping is described as "a quiet pensioner's paradise with century old trees lining its roads." Finally, there's a new Malaysian destination worth planning for.

This is the Eye in the Sky!

Wednesday, January 2, 2013

Radius International Hotel - Accommodations in KL



Swimming pools never figure in my choice of accommodations when traveling overseas. However, in the past 12 months or so, I've been in a few with pools (Siem Reap, DaNang, Bali, Bangkok, Cebu). Either my budget allocation has drastically improved (akin to the surge of the Philippine economy) or I've been subconsciously drawn to them. But why not? A clean body of water is always a welcome sight. So I find myself in Radius International Hotel.

Radius International Hotel is a 458-room high-rise hotel situated at the epicenter of KL's hawker's street. Jalan Alor is just a block away, There are 24-hour convenience stores, ATM machines, foreign exchange counters, fruits stands, restaurants and pubs surrounding the area - and it's a strategic location when all you're after is loads of shopping and dining.

Checking in is fast, though reception at the front desk is a bit cold you feel like they'd rather do away with you as fast as they could. In fact, I wasn't entertained until I called someone's attention. Most other hotels would welcome you first even before you could open your mouth. Their personnel wait to be called, but then they are paid to "wait", right? They're "hotel waiters", and act accordingly. Why improve on their raison d'etre? After all, they won't get a raise if they assume a more hospitable demeanor. For a three star hotel, this is quite odd, considering people pay "more" to be here. And people expect a little "more" civility and warmth. This is also why Radius International doesn't rate very well with guests.

COMMON CONSENSUS

While many hotels (I stayed in 6 KL hotels during this leg of travel) of lesser cost rate 7 to 9/10 in the satisfaction ratings, Radius can only muster somewhere in the vicinity of 6's, and its clear why! In Agoda's website, a certain Phek (a Malaysian) commented, "Receptionist wasn't as nice," and added, "Wouldn't recommend it for longer stays." Tania from Bangladesh noted, "It's alright, but not great." Kamil from Singapore says, "The front desk staff needs proper upgrading in handling customer's needs." Werdayanty, also from Singapore, remarked, "The most disappointing... the staff... no smiles even to welcome the guests." And all these come from its first page alone. This Filipino traveler absolutely agrees! They need a seminar on hotel courtesy and guest management! After all, the hotel business runs on the tenets of good will, and good will flies out the window when their staff have upper lips stiffer than the Brits.

LOCAL CHANNELS ONLY

I stayed at the upper floor (16th), knowing fully well that the area is a bastion of noise. The room was spacious, the surroundings relatively quiet. Somewhere on the 5th or 6th level was the Terrace Swimming Pool which closed earlier than their published opening-closing time. The interiors were alright although this place has seen better days. The carpet, while clean, looked worn.  The television was the boxed type variety, too small and archaic for a three-star hotel this big. What's funnier, it doesn't even have cable! I've been in dingy guesthouses with one, yet here I am paying more for a hotel that can't afford cable! Isn't this amusing? So while waiting for the rains to stop, I had to contend with one of only 3 Malaysian local channels. I picked the lesser painful show - a news program in Malaysian Bahasa covering a local politician making his speech in front of a Member-of-Parliament tribunal. Before long, this politician started, albeit dramatically, singing something. In no time, all the other members joined him, as I watched a few getting teary eyed! I thought, at least I get a real-world teleserye (with no subtitles) while holed at the Radius, right? Now tell me how "International" can you get: TV shows with no international channels, signs on doors and passageways in Bahasa, reception staff who would rather have root canals than offer a smile. Very international indeed!

My bed was comfortable. The sheets were clean. Bathroom fixtures working adequately. I had a nice view of the skyline. But I had these in way cheaper, friendlier hotels.

NO WAITING ROOMS

Most guests complained of the absence of wifi signal, but I had an excellent one. This was odd because I was in fact furtively reminded that wifi is "only available at the lobby". What lobby exactly? Or where? The hotel does NOT have a waiting room. Coming in, you're greeted by a luggage counter to your left, and though there are half a dozen bellboys, no one offers to help you carry your luggage. While this is expected from cheaper understaffed hotels, you'd expect better from a three-star. And don't be shocked by the bevy of activity here. It is a zoo! If you travel to find a bit of zen, you might as well dig yourself a cave than stay at the Radius. To your right is a good sprawl of the Aroma Restaurant, but you'd have to order something to sit there. There are no couches to sit here. This leads you to an escalator going towards the mezzanine where the Front Desk (Reception) is. There's a gift shop at the right side of the counter; and hidden at the left is a business desk (hall) with a couple of chairs. The elevator is to the left of the counter. Where do you sit down? International hotels don't offer chairs? How bohemian, di ba?

This is the Eye in the Sky!
  

The scene along Changkat Bukit Bintang. 

Entrance

Escalator takes you to the very chirpy Front Desk

Front Stiff Upper Lip. Oops, I meant front desk. :)

Aroma Restaurant

My room



A nice corner



Paintings in my room (above and below)





Itsy-bitsy-bulky TV






This was considered among the hotels I researched, but didn't make the grade for this trip. Next time, I will be there.



Clean but underlit.







Terrace Swimming Pool



Radius International Hotel is located at 51A Changkat Bukit Bintang, Kuala Lumpur, Malaysia. Call them at +603-27153888.

For more information and updates, visit their website - http://www.radiusinternationalhotelkl.com/

A conference room at the same level where the pool is.
He made a speech then started singing... and everyone emotionally joined in.
If you want a cheaper, albeit acceptable local fare, the area has several eateries and restaurants to offer, like this one - Restoran Hanifa - where for RM 7 ($2.30 or PhP94), you have 2  viands of your choice. Mine were chicken and curried vegetables on rice.

Take your pick.

Restoran Hanifa is hidden in the vicinity amid upscale restaurants. It prides itself as a Makanan Restaurant



Monday, December 31, 2012

Hotel Al Jafs - Accommodations in KL



Hotel Al Jafs was one of the 6 KL hotels I booked during my last long haul November/December trip; two of them (Beltif Hotel and Sunbow Hotel Residency) I've stayed in before. This hotel is particularly memorable because I found it hard to locate. In fact, as early as my 1st arrival, I already tried looking for this - and failed! The hotel is actually closer to the Alor area, specifically Hotel Radius International. My booking goes: after a night at Hotel Radius, I'd check out and transfer to Hotel Al Jafs where I'd only stay for 7 to 8 hours since I had a flight after midnight. This was like a transit stay.

Upon research, this hotel rates well with guests, and I like the fact that you don't get charged for early arrival like I was charged 50 ringgit for arriving 1 hour too early at the Hotel Radius International which is one hotel I would not recommend for various reasons. I was, of course, curious. True enough, checking in was a breeze, which was a good thing because it took me more than 30 minutes to find the hotel. Funny thing was, I just found it the day before so how could I get very lost again - this time with a very heavy 15-kilogram bag (it was like punishment)!

The girl at the counter was far from being warm, considering the fact that I was the only one there (read: she wasn't busy). That didn't matter to me; I wasn't there to make good friends. I was given my key. I went up the mezzanine floor to find the restaurant (where you get your breakfast that's included in the Agoda booking). The lift is on this floor. I was heading towards the 3rd floor (which should be the 5th level, as per Philippine assignation). There were water jugs on the hallways, and the floor was immaculate. But there was hardly anyone there.

The room wasn't big (though it's bigger than rooms at Le Apple Boutique Hotel). There was a split-type AC, a LCD TV with international channels, a free wifi connection, a kettle for hot water for tea/coffee, hot and cold water, and 2 complimentary bottles of water. The bathroom was dry, clean, and the fixtures looked relatively new. Toiletries were likewise provided. My window had a view of the skyline. Al Jafs has 44 rooms.

The bed was comfortably soft and the sheets smelled clean. On TV was an Indian talent show that had special guest judges - superstar Shahrukh Khan, Katrina Kaif and Anushka Sharma, stars of the new Bollywood release, "Jab Tak Hai Jaan" ("As Long as There is Life"). Was it serendipity that I actually went to see this the night before? Figured I had to watch it for a lot of reasons: SRK stars in it; this Indian film is being shown simultaneously all over the world - it was in Manila when I left, it was all over Australia and it's now in Malaysia. I just couldn't miss it. But I was tired that I eventually slept through the results.



TENETS OF GOOD WILL

Sometime before 6 PM, I went out to buy a couple of DVD's I missed buying the night before. By this time, I had some 50 titles with me. This didn't take long. Upon my return to the hotel, I saw a morose guy at the lobby. I nodded, but he stopped me. "You have a room?" he asked. No hellos, no nods, no greeting! "Yes, idiot, I do. Otherwise, I wouldn't get inside." I thought. I raised my keys and hopped away. The odd thing here is, they couldn't even offer a polite "hello" or a smile - any welcoming gesture; why would I offer them any? I didn't know who he was - or was I supposed to greet every Tom, Dick and Harry I see at the lobby? I was a paying guest, I didn't have to, you know. While I understand the security measures they had to uphold, it wouldn't hurt if they showed a little courtesy first. Acknowledging anyone who comes into the front door is key. After all, this business is based on the tenets of good will which is part of what they are selling; not just the rooms.

BELATED HOSPITALITY

A couple of hours later, I was already carrying my bag to check out. I handed my card key. "I'm checking out," I told the counter lady. She dramatically quipped, "Why?" At least she remembered that I just got in a few hours ago. "Because I have a flight to catch?" I replied. Suddenly, the warmth and hospitality that was vaguely there came flooding by. Both from the counter girl and the non-smiling man I met earlier. "Aww, that's too bad," she said, then added, "See you again next time." I chuckled. I had to. It was too funny to feel so welcome only when I was leaving.

This is the Eye in the Sky!

Entrance

Front desk

Lobby and waiting room







Hotel Radius International is nearby. Just walk at the end of the street seen here, then turn left at the corner.

Stairs from the mezzanine.

Dining Room: mostly abandoned after breakfast.

Lift









My room at the 3rd floor.

Indian Superstar Shahrukh Khan comments about a contestant who sang one of his earlier songs.





Window view



Notice the detail on the wall.

From this corner stop, you could see Hotel Radius International.






Hotel Al Jafs is located at No. 17-19 Jalan Bedara, Bukit Bintang, Kuala Lumpur, Malaysia (behind Hotel Istana). Call them at 03 - 21433700. Emai them at info@hotelaljafs.com.

For more information, updates, rates and location, visit their website: http://www.hotelaljafs.com